Date of these Terms and Conditions: 6th July 2009.

Use of this website

Your use of this website is subject to the following terms and conditions, which may be varied at any time without notice. It is your responsibility to ensure compliance.

This web site is provided on an "as is" basis. No warranty, express or implied, or any other claims are made for the factual accuracy of any articles, messages or advertisements placed, or for the merchantability or fitness for purpose of any items advertised.

Under no circumstances will Bartletts HiFi, their suppliers, Wavicle or any associated companies be liable for any damages, direct, indirect, incidental, consequential, loss of business/earnings or special damages resulting from the use of this service or any subsequent transactions carried out with any party contacted through this service. Use of this service constitutes your acceptance of these conditions.

Acceptance of orders and payment

When you place an order with Bartletts HiFi, an e-mail confirming your order and the order details will be sent to you. Your order is deemed to be an offer to purchase at the price(s) stated in the order. Your order is only deemed to have been accepted and the contract completed when Bartletts HiFi have dispatched the goods to you.

We currently do not accept payments on-line. We are hoping to introduce this facility in the near future, but for now, please just telephone your order on 020 7607 2148, or you can email or post us your order.

UK Deliveries - If payment is made by BACS or CHAPS transfer, cheque or cash we will ship to any UK address. For payments made by credit/debit card we only ship to the cardholder's registered address.

Overseas Deliveries - Payment must be made by BACS or CHAPS.

In some cases, we do not display our discounted prices. For these items, please call us on 020 7607 2148 for our best price and availability.

Pricing

All prices are shown inclusive of UK VAT at the current rate. Prices for individual items do not include carriage charges as these are added at the shopping basket stage.

Although every effort is made to ensure the accuracy of pricing information on the website, errors may occur and prices may change. Prices are verified prior to dispatch of items. If the correct price is lower than the price shown on your order, the correct price will be charged. If the correct price is higher than the price shown in your order, we will notify you and either give you the option to cancel the order or to pay the correct price, or else notify you that we are cancelling the order.

Delivery

When your order is received, we will send an email to confirm that the good(s) have been dispatched if they are in stock, or to give an estimated delivery time. If we can only fulfil part of an order immediately, we will contact you to ask whether you want the available item(s) delivered immediately, or wait until the whole order can be completed.

Where an item is in stock, and the order is received before midday, we aim to despatch the same day, for next business day delivery. Items ordered after midday on Friday, or on a Saturday or Sunday, or before midday on Monday will be despatched on Monday for delivery on Tuesday.

Most items will require a signature, so someone will need to be at the delivery address to receive and sign for the good(s).

Returns

Under The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No. 2334), you have the right to cancel your contract with us and return the good(s). If you wish to exercise this right, you must notify us that you wish to cancel within 7 (seven) days, either by letter, fax or email. Good(s) should then be returned to us, at your expense. We strongly suggest that you use a from of delivery that provides insurance should the good(s) be lost or damaged in transit. If you are unable to arrange the return of the good(s), please contact us and we can arrange for collection, once the good(s) have been properly packaged. The price of this will be charged to you at cost.

Privacy Policy

Bartletts HiFi do not disclose any information to third parties.

Cookies - Temporary cookies are used which provide the shopping cart functionality, and also track your progress through the website. They do not contain data which identifies you personally, and no attempt will be made by us to disseminate any such information. It is only used anonymously to check, for example, popularity of paths through the site.

Data Protection - Financial data in connection with online transactions is not held by us; it is entered directly to a page operated by the payment processing company.